Mutual means for the common good.
Mutual societies were intended to be for the good of the customers. As the customers were also the owners, there was no need for profit. The only need was to achieve the objectives of the society, which in the case of building societies, was to provide houses for people who did not have the ready money to buy them.
Building societies were, originally, genuinely mutual societies and began to be set up during the 18th century. The original ones were temporary or terminating societies, meaning that they were wound up when all members had succeeded in their purpose of building or buying a house with the money the society had lent them. Permanent societies grew up later and were, until recently, the main source of loans for house buying.
At the beginning of the 20th century there were over 2,200 building societies. Many were temporary societies but many, particularly since the end of World War 2, have disappeared by being swallowed up by other societies. Eleven societies have disappeared through conversion to banks. There are now 44.
In theory building societies should almost always give more beneficial savings and mortgage rates than banks as they have no external shareholders to pay dividends to and should, therefore, operate on a smaller interest margin i.e. the difference between their mortgage rates and their savings rate. In reality banks appear more frequently among the top performers, particularly on savings rates, than do building societies.
In theory societies are owned by their members. In reality directors seek to limit members’ rights to the annual vote only and even then they distort the documents so that members will vote in accordance with directors’ requirements. So, in effect, societies are owned by the directors.
In theory building societies do not need to make excessive profits. In reality they do and directors may receive a bonus based mainly on profits. In theory directors’ bonuses may also be based partly on customer satisfaction. In reality there are very many dissatisfied customers but the big bonuses still get paid. The policies that determine exactly what each director receives in pay and bonuses are kept secret even though it is members who fund them.
In theory the purpose of non-executive directors is to act as independent monitors of management, to have a thorough knowledge of how the society is being run and to represent the interests of members. In reality it is just another pay cheque and another directorship to be added to their cv.
Many building societies have branched out into a variety of different financial activities to increase the salaries and bonuses of directors. As a result members are treated as sources of profit rather than targets for benefit. Increasing profits has thus resulted in many undesirable schemes and methods that relieve members of their money.
Mutuality provides no protection against unscrupulous directors.
Changes to building society regulations introduced by Helen Liddell and Melanie Johnson (both ex-Treasury Secretaries) to make it more difficult for carpetbaggers have been partly successful in protecting the remaining societies but at the price of making directors less democratic and less accountable to their membership. However, we believe the Ecology Building Society is an example of a good mutual society which does work in the interests of its members.
Building Societies Association (BSA)
This organisation represents the interests of building society directors but is paid for by members. It does not regulate the activities of societies and does not represent members.
Note: We are the Building Societies Members Association (BSMA) – we have no connection with the BSA. The BSA represents directors, the BSMA represents members.
Council of Mortgage Lenders (CML)
A similar organisation to The Building Societies Association with a joint Secretariat. It has a similar lack of good effect on mutuality.
Financial Conduct Authority (FCA)
This organisation now incorporates the Building Societies Commission and acts as a Government funded regulatory body for building societies, as well as other financial organisations. However, it is responsible for matters of financial viability and does not concern itself with accountability of directors or democracy for members. This lack of accountability has allowed building society directors to continue a policy of putting directors first.
Prudential Regulation Authority (PRA)
The PRA is part of the Bank of England. Its responsibilities include the prudential regulation and supervision of building societies. It is required to promote safety and soundness of societies and a degree of protection for members.
Electoral Reform Services
This is a commercial company with a title that can be misleading. It has associated names Electoral Reform (Ballot Services) Ltd. and Electoral Reform Ballot Services. The company serves as an outsourcing facility for balloting services. It is funded by the organisations that it serves including building societies. It is not independent and provides no services for voters nor acts in any way on behalf of voters, it acts only for the organisations that fund it. It does not perform any reforming actions.
Treasury All-Party Committee for Building Societies
The Building Societies Association provides secretarial facilities and occasional treats for this Parliamentary organisation.
Parliamentary Treasury Committee
Unlike the All-Party Committee this one is independent of the building society industry. It investigates and reports to the Government on various matters concerning the financial services industry.
The Building Societies Yearbook, produced by the Building Societies Association and Council of Mortgage Lenders, is an invaluable source of current, historical and nostalgic information on individual building societies and the business of building societies. It is available in the reference section at most public libraries.